Freeway ll (2) Fault Diagnosis Codes

FAULT DIAGNOSIS AND CODES

 

This page is for Freeway ll (2) trolleys only.  We have made the information as comprehensive as we can.  However, not all faults can be diagnosed, and sometimes the diagnostics can suggest more than one possible cause.  If you are unsure, either order the part(s) you think you need and send un-used parts back to us for a refund, or visit your nearest PowaKaddy service agent.

From time to time you may have a FWII with a recurring intermittent fault(s) or a flashing zero on the trolley. These codes are usually indications of a cut to the power such as a faulty battery connection, rather than an actual fault with the controller or handle board.  If this happens to your trolley, do not disconnect the battery.  Instead, simply press and hold down all three buttons at the same time until the fault list comes up on the screen.

If you think you have a fault with your Freeway ll, but the flashing zero or intermittent fault lights on the screen do not show, simply press and hold down all three buttons at the same time until the fault list comes up on the screen.

If your trolley is flashing zero, it has entered fault diagnostic mode, so then simply press and hold down all three buttons at the same time until the fault list comes up on the screen.

These are the Codes and what they mean:

  • OCP Over Current Protection:   current higher that 42A for more than 15 seconds, for example the trolley has been pulling a heavy load up a very steep slope. Disconnect and re-connect the battery and the problem should disappear. If the problem persists, check the motor functions and if the problem does not go away replace the controller.

 

  • SHORTC Short circuit protection:  over 60A, check cabling connections, and that heat shrinks are in place, check motor and controller for signs of water ingress or shorting. Replace the controller if the problem persists.

 

  • OTPL Low Temperature Protection:  trolley cuts out at approximately -10C. If this fault persists at normal temperatures, check and if necessary replace the controller.

 

  • OTPH Over Temperature Protection:  trolley cuts out at approximately + 60C. If this fault persists at normal temperatures, check and if necessary replace the controller.

 

  • TX 1:  Check handle wire connections at handle board – loose black or green wires give a TX fault. 

 

  • TX 2:  Check handle wire for crushing or damage anywhere along its length. If it is damaged, replace the handle wire.  NB Controller can be damaged by touching red wire to blue or green.

 

  • TX 3:  can be caused by any of the three componants in the handle and there is no way for you to know which, other than trying all the parts in rotation.  You could purchase all of them from us - they are a button board, a screen board and a main PCB - and return the unwanted items to us for a refund;  or go to a PowaKaddy service agent near to you. 

 

 

  • RX 1: Check handle wire connections at handle board – loose black or green wire gives a TX fault.

 

  • RX 2: Check handle wire for crushing or damage anywhere along its length. If it is damaged, replace the handle wire. NB Controller can be damaged by touching red wire to blue or green.

 

  • RX 3: can be caused by any of the three componants in the handle and there is no way for you to know which, other than trying all the parts in rotation. You could purchase all of them from us - they are a button board, a screen board and a main PCB - and return the unwanted items to us for a refund; or go to a PowaKaddy service agent near to you.

 

 

  • STALL: The motor has been stalled for example by running the trolley into a tree root or rabbit hole and stopping the wheels. Clear any obstruction from the wheels, disconnect and reconnect the battery and the trolley should re-start normally.

 

 

  • BATVOLT:  Battery undercharged – Below 9.5V for Lead Acid or 11.5V for Lithium. Could indicate trolley has been set up for lithium and is running on lead acid. Go into the set up Menu and change as  required.

 

  • BATVOLTH: Battery overcharged - over 15.5V for Lead Acid or 17.5V for Lithium.  Could indicate that the trolley is set up for Lead acid and is running on Lithium. Go into the set up Menu and change as required. NB If trolley is used and Total Distance (top left) has reverted to 0 then this indicates that settings are being ‘lost’ and requires a replacement of the handle board.

Most of these codes reset themselves once the battery is removed and replaced.

OTHER FAULTS

1. Screen problems

If the screen flickers, is unclear or is not illuminated:

Check the ribbon cable is inserted into the connector properly
Check the ribbon cable is not damaged or torn
If the ribbon cable is intact and connected properly, replace the screen PCB

2. EBS Function does not operate (this is the brake)

Power up the trolley and press the down arrow until the trolley reaches -3.
If the trolley will not go past 0, go into the set up screen and change the Gearbox setting from S Box to LSD
If the EBS function goes to -3 but the brake does not operate:
Check the motor is connected to the controller
Check the gearbox is intact

3. Lack of Drive

Check the motor is connected to the controller
Check the gearbox is intact – loss of drive due to gearbox failure is usually accompanied by a loud noise;  if the gearbox has failed, replace it
Check the motor operates;  if the motor has failed, replace it
Check the scroll pins are in place and the wheels are engaged with the clutches

4. Trolley Keeps Reverting to its Factory Settings

This is most easily identified by Total Distance (top left) reverting to 0 (or Lithium trolley settings reverting to Lead Acid resulting in BATVOLTH). Defective PCB. Replace.

5.  Trolley does not complete 18 holes

Power up trolley and check display. Battery charge should show between 4 and 5 solid blocks. If there are not 4 to 5 solid blocks the trolley may not complete 18 holes. NOTE : If a full 12-14 hour charge on the battery does not produce 4-5 blocks on the battery charge indicator then the battery may be faulty.  Check that the trolley is set up for the correct battery and check the battery run time. You may need to replace the battery.

6. Trolley Shuts Off or is Intermittent – particularly over rough terrain

Check all power connections; check the battery top is screwed tightly on to the battery.  Check the T connector for damage.  On a lithium trolley, check the battery tray contacts for damage. Deformed contacts can lead to intermittent contact with the battery and cause a variety of faults. Check battery fits snugly and that contacts are not fouled by dirt and that dirt is not keeping the battery from sitting down in the battery tray.  Check all handle wire connections to handle PCB by gently tugging each of the wires in turn.












 

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