The noise that a trolley makes when the motor or the gearbox are about to fail is quite something. If you hear it, it is alarming. And maybe the motor or gearbox will need replacing. But – it might be a much simpler and cheaper ‘fix’: the spider coupling.
Here is our new Advice Centre article. In this, we suggest that you look first at changing the least expensive part.
The noise that this small part makes when it needs replacing is impressive and very similar to a failing motor or gearbox. It’s worth replacing the Spider Coupling first. It only costs £7.50 plus P&P. If it is the more expensive part or parts, really you’d be best advised to change this component any way, so it’s not a waste of money. Or, you can send it back.